Author: Ravi Kant

Customer experience is increasingly one of the most sought-after metrics that organizations are focusing on. Customers today demand seamless experience[…]

The increasing need for instant access accompanied by the rise in remote work in the past few months has exponentially[…]

With the rise in competition, dynamic market conditions and changing customer expectations, CSPs are striving hard to make their mark.[…]

The pandemic has made the business environment more challenging with companies seeing less growth and shrinking profit margins. In this[…]

Recently, in a press release, Microsoft announced that it will be updating its commercial pricing policy. The new policy which will come[…]

Conventionally, most Microsoft partners and, especially, Cloud Solutions Providers (CSPs) have relied on a manual set up to cater to[…]

As Cloud Solution Providers ( CSPs) move from a set-up to a scale up phase, leveraging an automation platform comes[…]

In a world of growing competition amongst CSPs, improving customer experience is integral for business sustainability and scalability. For CSPs,[…]

In today’s digital-first world, customers have become accustomed to getting things done in a snap. With target products readily available[…]